Showing posts with label training. Show all posts
Showing posts with label training. Show all posts

Friday, March 6, 2015

Free Virtual Social Media Training!

Looking for an opportunity to learn and practice basic social media skills? Here is a free training opportunity that you can participate in without ever leaving your work or home!


Social Media Skills & Strategies

Available Virtually March 10, 11 & 12
The training will be live streamed at http://www.ustream.tv/channel/pdx-nimo
The training will be recorded and made available at: http://www.nifc.gov/PIO_bb/pio_training.html



This course will be live-streamed via Ustream, and will be aimed at people who need social media skills to work as a PIO or PAO on incidents, or as a prevention educator, but will be applicable for other uses. This is NOT a class on how to BE a PIO/PAO, nor is it for people who are advanced social media users.

The class will be done in segments, with specific start times, followed by breaks for practice. You can attend only the portions you wish. If you plan on attending any of the sessions please send your email to NIMOteams@gmail.com.

The training will be taught by Kris Eriksen (National Incident Management Organization) and Nathan Hunerwadel (Colorado Division of Homeland Security and Emergency Management).

Agenda:

March 10, 2015      Eastern time        
  1. Set up accounts
    1. Google Products
      1. Naming Conventions
    2. Twitter
    3. Facebook
    4. Others
0800 - 0830
(no practice)

  1. Accounts Overview: Google Products
    1. Gmail
    2. Drive
    3. Google +
    4. Hangouts
    5. Voice
0830 - 0930
(Followed by 45 min practice - 0930-1015)

Break
1015-1030

  1. Accounts Overview: Blogger
1030 - 1115
(Followed by 45 min practice 1115 - 1200)

Lunch
1200-1300

  1. Accounts Overview: Twitter
1300-1345
(Followed by 30 min practice 1345-1415)

  1. Accounts Overview: Facebook
1415-1445
(Followed by 30 min practice 1445-1515)

Break
1515-1530

  1. Accounts Overview: Others
    1. Picture tools - Instagram, Flickr, Picasa
    2. Pinterest
    3. Tumblr
    4. Reddit
    5. Video Tools
1530 - 1630
(Followed by 30 min practice 1630 -1700)


March 11, 2015                                                                       Eastern time         
  1. General Social Media for Emergency Management Theory
    1. Examples / Infographics
0800-0830
(no practice)

  1. Messaging
    1. One Message
    2. Multiple Platforms
    3. Unique & Specific Posts
    4. Auto-Posting Pros and Cons
0830-0930
(followed by 30 min practice 0930-1000)

Break
1000 - 1015

  1. Monitoring, Engaging and Crowdsourcing
    1. Replying, Liking and Engaging
    2. Crowdsourcing, Curating and Sharing
1015-1115
(followed by 30 min practice 1115-1145)

Lunch
1145-1245

  1. Archiving and Analytics:
1245-1315
(followed by 30 min practice 1315-1345)

  1. Specific Policies and Procedures
    1. Posting and Commenting Policies
    2. Deleting
    3. Responding & Engaging Negative Users
    4. Specific Example - Barry Point
1345-1430
(followed by 30 min practice 1430-1500)

Break
1500-1515

  1. Mapping
    1. Google Maps
1515-1630
(followed by 30 min practice 1630-1700)


March 12, 2015                                                                                     Eastern time         
  1. Catch up - Question and Answer
0800 - 0830

  1. Live Action
    1. Live Streaming
    2. Live Tweeting & Chats
0830 - 0900
(no practice)

  1. Going Mobile
    1. Public is Mobile
      1. QR - Codes - Kerem Erkan
      2. Mobile friendly websites
    2. PIO is Mobile
0900 - 0930
( Followed by 30 min practice 0930-1000)

Break
1000 - 1015

  1. Internal Communication Tools  
    1. Skype
    2. Lists
    3. Facebook Groups
    4. Private Message
    5. Group.Me
1015 - 1100
(Followed by 30 min practice 1100-1130)

  1. VOST Introduction
1130 - 1200

Lunch
1200 - 1300

  1. Other Third Party Tools & Other Platforms
1300 -1330
(Followed by 30 min of practice 1330 - 1400)

Break
1400 - 1415

  1. Putting it all together - The Integrated Social Media Strategy
    1. Incident Specific SM Strategies
    2. Prevention SM Exercise

      1. Exercise & report out - by group
1415 - 1430
(Working on strategies 1430- 1600 with breaks as needed)

1600 - 1700





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Monday, February 23, 2015

Remarkable Colorado Social Media Exercise

Colorado is a remarkable state! 

How remarkable is it? Find out through the first ever Remarkable Colorado social media exercise during the Colorado Integrated Emergency Management Conference - February 24-26, 2015.

During this conference the Colorado Division of Homeland Security and Emergency Management (DHSEM) Strategic Communications Team will lead a conference wide social media training and exercise opportunity.  Inspired by Colorado's 50+ remarkable Fourteeners, the training will consist of over 50 unique questions and tasks each designed to encourage conference attendees to use their personal accounts to practice and exercise social media tools and concepts.

The social media exercise will have two tracks.  The first will be centered around the hashtag #CEMA15.  The tasks and questions in the #CEMA15 training track will challenge users to engage in the conference using social media and are also designed to get users thinking conceptually about how they could use social media tools to benefit their own emergency management program.

The second track is focused on Remarkable Colorado.  The Remarkable Colorado social media exercise will present over 50 unique tasks and questions to the hashtag #RemarkableCO.  These tasks will use the backdrop of our majestic Fourteeners to challenge users to learn and use new social media tools, tips and tricks.

How will the exercise work?

The DHSEM Strategic Communications Team will lead both the #CEMA15 and #RemarkableCO training tracks through the @COVOST social media accounts.  Throughout the conference tasks and questions will be posted on the COVOST Twitter and Facebook pages using the appropriate hashtags. Users are encouraged to respond directly to the posts.

The questions and tasks will simultaneously be made available in hard copy at the DHSEM table at the conference and listed in full on www.COVOST.blogspot.com.  This will be done to allow interested users to go through each task and question on their own time as they are able.

Micki Trost, DHSEM Strategic Communications Director, and Nathan Hunerwadel, Communications Specialist, will be available in person at the conference to answer any questions.  They will also be available via their social media accounts (@PIO3Micki and @Hunerwadel respectively).

Ready to get started?

Start out by making sure you are following and liking the following accounts on Facebook and Twitter.  Questions and tasks will be posted on this site beginning 2/24/15 at 7 a.m.

Twitter:

Facebook:


Not attending the Conference?

You can still play! If you would like to sharpen your social media skills please feel free to play along with us! Experienced social media users and COVOST members are encouraged to participate and are welcome to help answer questions that new social media users might ask during this exercise.  Remember, there is no such thing as a social media expert.  We all can learn something new during this conference!
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Saturday, March 30, 2013

Social Media Policies

I just read through the archive from the March 22, 2013 twitter #SMEMCHAT.  The primary topic was social media policies.  During the conversation numerous links were shared.  I have documented those links below. Let me know if you find any of these links particularly helpful.

The credit for this list goes solely to the participants of #SMEMCHAT.  Thank you to all who regularly participate in this very valuable conversation.

Archive of the original #SMEMCHAT conversation:
http://www.tweetdoc.org/View/67452/SMEM-Chat-for-March-22,-2013

Policy Examples:
International Association of Chiefs of Police
http://www.iacpsocialmedia.org/portals/1/documents/social%20media%20policy.pdf


FireChief.com
http://firechief.com/site-files/firechief.com/files/uploads/2012/07/IAFC%20Social%20media_0.pdf


GSA
http://www.gsa.gov/graphics/staffoffices/socialmediapolicy.pdf


GOA
http://www.gao.gov/products/GAO-11-605


Humanity Road: Code of Conduct
http://www.humanityroad.org/FAQRetrieve.aspx?ID=49330


Army
http://armylive.dodlive.mil/index.php/2012/06/social-media-handbook-edition-3/


Navy
https://docs.google.com/viewer?url=http://www.cnrc.navy.mil/PAO/socialnetwrk/soc_med_hnd_bk.pdf


Airforce
http://www.globalnerdy.com/2008/12/30/the-air-forces-rules-of-engagement-for-blogging/


FBI
http://www.fbi.gov/stats-services/publications/law-enforcement-bulletin/november-2012/social-media-and-law-enforcement


Policy Database:
http://socialmediagovernance.com/policies.php


Best Practices, Tips, and Tricks
http://www.sm4em.org/getting-started/
http://mashable.com/category/social-media-policy/
http://www.jdsupra.com/topics/social-media-policy
http://socialmedia.biz/social-media-policies/best-practices-for-developing-a-social-media-policy/
http://www.shoutlet.com/blog/2013/03/10-guidelines-to-include-in-your-social-media-policy/
http://www.tweetdoc.org/View/67452/SMEM-Chat-for-March-22,-2013

Disclaimer - These links were simply pulled from the #smemchat archive.  Please verify any information/link before assuming the information is accurate, current, or definitively from any agency.
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Friday, February 8, 2013

CFA and Social Media Slide Share

I found this presentation on slideshare. Another great training presentation via Victoria, Australia's CFA (Country Fire Authority).

Takes just a few minutes to view:


Learn more at: www.cfa.vic.gov.au
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Training during a real life, non-disaster is the best way to prepare for the real life, real disaster!

I just read through this excellent blog post from Scott Reuter.  Take a look at it if you have not already!

Training during a real life, non-disaster is the best way to prepare for the real life, real disaster!

Social Media Training During Major (non-disaster) Events


Read more from Scott here: http://thinkdisaster.com or look him up on twitter as @sct_r
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Thursday, January 31, 2013

Twitter Training Storify (Repost)

Here is the link to the storify. I have removed the imbedded link.

storify.com/smem911/espioc-twitter-training
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Wednesday, September 19, 2012

The Lower North Fork Fire Integrated Social Media Strategy

Looking for an example where a social media strategy was put to the test during a real life type I incident? 

Look no further!

Information has just been released, via www.jeffcosheriff.blogspot.com, that shares all of the details and statistics behind the successful Lower North Fork Fire "Integrated Social Media Strategy".

Check out: http://jeffcosheriff.blogspot.com/2012/09/the-integrated-social-media-strategy.html for all the details.

I have reblogged the post below.  Let me know if you have any questions!

The Integrated Social Media Strategy
During the Lower North Fork Fire the Jefferson County Type III Incident Management Team engaged the public using a fully integrated social media strategy.   
This blog post provides access to a number of resources, archives, and documents that explain how the integrated strategy worked.   
We are releasing these statistical and analytical documents in order to share with our local and global community the strategy's many successes and lessons learned. 
If you have any questions about any of this material or how it was obtained please contact us at jeffcosheriff@gmail.com. 
Report:
Powerpoint Presentation
 Summary Sheets: 
Twitter (@jeffcosheriffco) Documentation and Analysis 
#LowerNorthForkFire Hashtag Documentation and Analysis
Blog (www.jeffcosheriff1.blogspot.com) Posts:
Google Maps, Picasa, Google Docs:
Feedback via Twitter and Email:
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